Meet the Counselors
Our licensed professionals bring warmth, expertise, and dedication to every session. You are in caring hands.
Erica Baker, MS, LPC, LPC-S, CGT, CMIP
Owner & CEO | Licensed Professional Counselor & Supervisor
31+
Years Exp.
Erica Baker, MS, LPC, LPC-S, CGT, CMIP
Owner & CEO | Licensed Professional Counselor & Supervisor
Erica Baker, MS, LPC, LPC-S, CGT, CMIP, is a Licensed Professional Counselor and Supervisor based in Virginia with 31 years of experience. As Owner and CEO of Erica Baker & Associates Counseling Services, LLC, she is a Certified Grief Therapist (CGT) and Certified Mindfulness Informed Therapist (CMIP) whose work spans private practice, assisted living, in-home counseling, group homes, and independent living — supporting clients of all ages through life’s challenges and transitions. Erica specializes in grief therapy and provides clinical supervision for residents in training, supporting the next generation of mental health professionals. She is an active NAMI member and collaborates with Newport News Criminal Court Behavioral Health Dockets, helping bridge the gap between mental health and the justice system. Throughout her career, Erica has specialized in trauma recovery, anxiety, depression, grief, and skill-building for autonomy and resilience, using a blend of cognitive-behavioral therapy, mindfulness, grief counseling, and family systems approaches. She also leads Nehemiah House, a residential program for men with mental health needs. Having survived breast cancer twice, Erica brings both personal and professional insight to her mindfulness-based therapy for survivors, blending meditation, breathwork, and somatic practices for healing. Her approach is collaborative and client-centered, focused on building resilience, self-awareness, healthy relationships, and lasting coping skills.
Clinical Expertise
- Grief Therapy & Trauma Recovery
- Anxiety & Depression
- Mindfulness-Based Therapy
- Cognitive-Behavioral Therapy (CBT)
- Family Systems Therapy
- Clinical Supervision (LPC-S)
Specialties
Kristine Rufi, MS, LPC Intern
MS, LPC Intern | Graduate Counselor
3+
Years Exp.
Kristine Rufi, MS, LPC Intern
MS, LPC Intern | Graduate Counselor
Kristine is a graduate school student working on her Master's in Clinical Mental Health Counseling and will graduate in Spring 2026. She graduated from Regent University with her Master's in Grief, Trauma, and Crisis Counseling in 2023. Kristine has been working at Erica Baker & Associates since January 2023, when she started her field experience as a counselor. Before starting her graduate program in counseling, she earned a Master's in Cyber Security, a Bachelor's in Cloud Computing, and a Bachelor's in English with a minor in Psychology. Kristine specializes in grief, trauma, and crisis counseling, but she has worked with clients individually, including kids, families, and couples.
Clinical Expertise
- Grief, Trauma & Crisis Counseling
- Individual, Family & Couples Therapy
- Child & Adolescent Counseling
- Play Therapy & Integrative Approaches
- CBT, Trauma-Focused & IFS Therapy
- Emotion-Focused Therapy
Specialties
Kenneth Richmond, MD, MSOL
Board-Certified Psychiatrist & Telemedicine Specialist
15+
Years Exp.
Kenneth Richmond, MD, MSOL
Board-Certified Psychiatrist & Telemedicine Specialist
Dr. Kenneth Richmond is a distinguished psychiatrist and Fellow of the American Psychiatric Association with over 15 years of experience. He is recognized for his collaborative approach to patient care and his commitment to expanding accessible behavioral health services. Dr. Richmond served in the United States Air Force as Deputy Chief of the Medical Staff and Medical Director of multiple mental health clinics, earning the Meritorious Service Medal. In the civilian sector, he has held executive roles including Chief Medical Director at MiraVista Behavioral Health Center. He is also a speaker, educator, author, and leadership coach. Dr. Richmond is currently accepting new telehealth appointments, bringing accessible, evidence-based psychiatric care directly to our patients.
Education & Training
- Medical Degree — George Washington University School of Medicine & Health Sciences(2008)
- Master’s in Organizational Leadership — Quinnipiac University
- Psychiatry Residency & Public Service Fellowship — University of Pittsburgh — Chief Resident
Clinical Expertise
- Major Depressive Disorder, Bipolar Disorder, and Anxiety
- Psychotic Disorders and Personality Disorders
- Substance Use Disorders
- DUI-related psychiatric evaluations
- Dementia
Specialties
Hospital Affiliations
Accepted Insurance
Commercial
Government / Public
Managed Care
Kenneth Richmond, MD, MSOL
Board-Certified Psychiatrist
Welcome
Dr. Kenneth Richmond
MD, MSOL
Erica Baker & Associates Counseling Services is proud to welcome Dr. Kenneth Richmond, MD, MSOL — a distinguished psychiatrist, Air Force veteran, and Fellow of the American Psychiatric Association — to our practice. Dr. Richmond brings over 15 years of expertise in inpatient, outpatient, and telepsychiatry, expanding our ability to provide comprehensive, accessible behavioral health care to our community.
He is currently accepting new telehealth appointments, bringing evidence-based psychiatric care directly to patients across Virginia. Dr. Richmond served in the United States Air Force as Deputy Chief of the Medical Staff and Medical Director of multiple mental health clinics, earning the Meritorious Service Medal.
Areas of Specialty
“We are thrilled to welcome Dr. Richmond to our family. His expertise in psychiatry and his passion for accessible care align perfectly with our mission to serve this community.”
— Erica Baker, MS, LPC, LPC-S, Owner & CEO
Credentials You Can Trust
Erica Baker brings 31 years of clinical experience and a rare combination of certifications that few counselors hold. Every credential represents a deeper commitment to the clients she serves.
Clinical Experience
Certifications
Lives Supported
Breast Cancer
Full Credentials
Erica Baker
MS, LPC, LPC-S, CGT, CMIP
Licensed Professional Counselor
State-licensed to provide independent mental health counseling across Virginia, meeting the highest standards of clinical practice.
Licensed Professional Counselor — Supervisor
Authorized to supervise and mentor LPC residents in training, shaping the next generation of ethical mental health professionals.
Certified Grief Therapist
Advanced certification in grief therapy — one of the most specialized credentials in the field, covering all forms of loss and bereavement.
Certified Mindfulness Informed Therapist
Trained to integrate mindfulness, breathwork, and somatic practices into clinical therapy — especially for trauma and cancer survivorship.
Master of Science in Counseling
Graduate-level academic foundation in clinical mental health counseling, psychology, and evidence-based therapeutic approaches.
Active NAMI Member
Committed to mental health advocacy, community education, and reducing stigma through active involvement with the nation's largest mental health organization.
How Telehealth Sessions Work
Getting psychiatric care from home is simple, secure, and just as effective as an in-person visit. Here's exactly what to expect.
HIPAA-Compliant
Fully encrypted & private
Request Your Appointment
Fill out our contact form or call (757) 726-2000 to request a telehealth session with Dr. Richmond. Let us know your availability and any insurance information.
Receive Your Secure Link
Once confirmed, you'll receive a HIPAA-compliant video link directly to your email — no app downloads, no account creation required.
Prepare Your Space
Find a quiet, private room with good lighting. Test your camera and microphone beforehand. A stable Wi-Fi connection and headphones are recommended for the best experience.
Join Your Session
Click the link at your appointment time and you're in. Dr. Richmond will be there to greet you — just like an in-person visit, from the comfort of your home.
Follow-Up & Continuity
After each session, Dr. Richmond will outline next steps, any prescriptions if applicable, and schedule follow-up appointments to ensure consistent, ongoing care.
What You'll Need
Tech trouble? If your connection drops or you can't join, call us at (757) 726-2000 and we'll sort it out right away.
Ready to Meet Dr. Richmond?
Telehealth appointments are available now. Most major insurance plans accepted.